Refund and Returns Policy

✅ Hassle-Free Return Policy – Shop with Confidence!

We want you to be 100% satisfied with your purchase! If you’re not happy, we’re here to help. Our return policy is designed to be simple, transparent, and customer-friendly, so you can shop with complete peace of mind.

🔁 Return Window

You may return your product within 180 days of receiving your order.

Note: Returns must be initiated within 180 calendar days from the delivery date to be eligible.

📦 Conditions for Return

  • Product must be unused, undamaged, and in original packaging
  • All tags, manuals, and accessories must be included
  • Valid proof of purchase (invoice) is required

💰 Return Cost

Customers are responsible for the return shipping charges. We recommend using a trackable shipping method to ensure safe delivery.

🔄 Return Process

  1. Email us at vishcometaldetectors@gmail.com to request a Return Merchandise Authorization (RMA).
  2. After receiving your RMA number, securely pack the item and include:
    • RMA Number
    • Original Invoice
    • All accessories/manuals
  3. Ship the return to the following address:
Vishco Metal Detectors – Jodhpur Head Office
Attn: Returns (RMA #)
5 F 104 Kudi Bhagtasani Housing Board,
Sector 5, Jodhpur, Rajasthan 342005
📞 +91-6375353559

💳 Refunds & Exchange Timeline

Once we receive and inspect your return:

  • You’ll receive a Store Credit or Exchange Confirmation within 5 business days
  • We’ll notify you by email when your return is processed

❌ Items Not Eligible for Return

We cannot accept returns for:

  • Products showing signs of use
  • Physically damaged items
  • Items with missing parts or accessories

🤝 Need Help?

We’re here for you!

🛡️ Buy with Confidence!

With our fair and easy return policy, your purchase is risk-free. We’re committed to your satisfaction – every product is backed by our support!